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Burst Pipe

A split line keeps pumping until somebody closes the main at the meter, so shut it there and call while the water is still under the house instead of in it.

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When this becomes an emergency

What a pro does

Louisiana splits into two burst-pipe stories, and the plumber works out which one he's in before touching anything. Up north around Ruston and Bastrop the ground gets hard freezes most winters, and lines break the way they do anywhere cold. Down toward the bayou country a freeze is rare enough that nobody protects for it, so when one does arrive the casualties are the exposed runs under raised pier-and-beam houses and the hose bibs on the outside wall. That open belly under the floor is the difference. Air moves through it freely, a supply line hung from the joists has nothing around it, and the same house sails through ninety percent of winters without trouble. After the shutoff, the plumber gets under the house with a light and follows the sound. The bad section comes out and gets rejoined with fittings that match what's already there, whether that's copper, galvanized or newer plastic. Then he pressures the system back up and watches the meter dial before he calls it done, because a freeze that broke one run has usually cracked a second one nearby.

Frequently asked questions

It doesn't take a long cold spell. One night below freezing with wind on an unprotected line under a raised house will do it, and because those nights are uncommon nobody insulates for them. The pipes that go are almost always the ones sitting in open air under the floor or on an outside wall.
A slab house buries its supply lines in warm ground or inside heated walls. A pier-and-beam house hangs them in the open under the floor, where the air temperature is whatever the night is. That's the whole difference, and it's why the crawl space is the first place to look.
That depends entirely on your policy and how the loss happened, so the answer has to come from your own insurance provider. Call them early. Photographs of the wet area and the broken section taken before any work starts are worth having either way.
Because the cold that found one weak spot passed over the whole house. A second crack often sits behind a wall and only shows itself hours later when pressure comes back. Watching the meter with everything shut is the quickest way to catch it.

Burst Pipe?

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